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Industrial automation

Industrial automation in Warsaw and Mazovia

A solution from MCS Grup

A local point of contact near Warsaw for Siemens-standard automation delivered with our manufacturing partner in Türkiye.

Price on request

Warsaw office, Polish team Polish contract and VAT invoice, payment in PLN Reply within one business day We speak Polish, Turkish and English

Our office is in the Warsaw agglomeration — the address, phone number and opening hours are in the box beside this text. For plants in Mazovia that makes one practical difference: we come to the first technical conversation instead of sending you to a form. The contract and the invoice come from a Polish company, and the project is delivered together with our manufacturing partner in Türkiye.

Coverage: Warsaw and Mazovia

Warsaw and its ring is the area where a visit fits into one working day and does not have to be booked a fortnight ahead. In practice we travel to three groups of plants.

  • Warsaw — plants and halls in the industrial districts: Białołęka, Targówek, Żerań, Ursus, Włochy and Okęcie.
  • The ring counties — Piaseczno, Pruszków, Warszawa-Zachód, Wołomin, Legionowo, Mińsk and Nowy Dwór, where most of the new halls around the capital stand.
  • The rest of the Mazovia voivodeship — Płock, Radom, Siedlce, Ciechanów, Ostrołęka and smaller towns; the drive is longer, so those visits are planned a few days ahead.

Two things are worth saying immediately. We do not run a 24/7 hotline or a service with a guaranteed arrival time — we work on business days and that is what the contract says. And although Warsaw is the registered address for many companies, production usually stands tens of kilometres further out; we drive to the machine, not to the head office.

What we do for plants in Mazovia

What the first visit looks like

We arrange it within five business days of your enquiry if the plant is in the Mazovia voivodeship. The person who will run the project comes; where the subject is narrowly technical, a partner engineer joins by video from the shop floor rather than waiting for a trip. If you need an NDA before the visit, we sign it beforehand.

On site we look at the machine running, not only at photographs: the cabinet and its condition, the controller nameplates with versions, the shop-floor network, the conditions where equipment would be mounted, and the documentation if it survived. We ask about the things that later decide the schedule — when the shutdown window is, who closes a production order, how many shifts run, where your maintenance team's competence ends. The visit usually takes two to three hours.

Afterwards you get a note with the scope and the options — usually two or three, from minimal to complete — and then an offer with a date and terms. If we conclude that the scope is not for us, or that a repair at the machine builder would cost you less, the note says so. The visit and the note are free of charge.

Funding in Mazovia

Location changes the arithmetic more than most companies expect. In the Polish Investment Zone the regional aid intensity for the city of Warsaw itself is 0%, in selected ring municipalities 25–35%, and in the "mazowiecki regionalny" region 40%, with an uplift for micro, small and medium companies. Warsaw is therefore a poor address for instruments built on the regional aid map — which does not close the subject, because de minimis instruments such as Dig.IT and modules that do not use regional aid work regardless of the address. On top of that come the regional calls of the Fundusze Europejskie dla Mazowsza 2021–2027 programme, whose status we check on the day you ask, because the list of open competitions changes every quarter. Dates and details are kept on the automation and digitalisation funding page. We are not a licensed grant adviser and we do not promise an award.

Why there are no pages for other cities

Because they would not be true. An "industrial automation" page carrying the name of a city where we have neither an office nor a single completed project promises a closeness that does not exist — and the first breakdown shows it. Warsaw and Mazovia have their own page because this is where we actually are and where we can arrive within a reasonable time. We run projects across Poland and will gladly travel to Poznań, Silesia or the Tri-City — but then the visit has to be agreed in advance, and we say so plainly instead of posing as a local supplier. The next city page will appear when there is a completed project there and a customer willing to talk about it.

Team Knocknock sp. z o.o.

ul. Rekreacyjna 29B/2, 05-500 Józefosław
+48 793 247 822 · contact@teamknocknock.com
Mon–Fri 9:00–17:00 CET

Questions and answers

Questions and answers

Will you come and look at the machine?

Yes. In the Mazovia voivodeship we arrange the visit within five business days, and it costs nothing. You get a written note with the scope and the options afterwards, whether or not an offer follows.

Do you offer 24/7 service?

No. We work on business days and answer within one working day; remote diagnostics are arranged during those hours. A plant that needs guaranteed night cover should contract a local service company for it, and we will say so.

Do you work outside Mazovia?

Yes, on projects across Poland — the difference is the travel and the planning, not the scope. We simply do not pretend to be a local supplier in a city where we have no completed project.

Who issues the invoice and the warranty?

Team Knocknock sp. z o.o., a Polish company: a contract in Polish, a VAT invoice in PLN, and the manufacturer's warranty terms attached to the contract. You do not import anything and you do not clear anything through customs.

Can a plant in Warsaw get a grant for automation?

It depends on the instrument. Schemes based on the regional aid map are worth 0% for the city of Warsaw itself, while de minimis instruments and modules outside regional aid work regardless of the address. We check it per address and per company size, and we are not a licensed grant adviser.

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